Frequently Asked Questions

What is the time frame for you to cast my platinum job?

• General Casting Schedule
  
  Monday through Thursday
  In by noon - Invested same day
  Cast next morning - ready for pickup in the afternoon!
  
  We also cast Saturdays (when necessary)
  Please call for appointment
  
  For example: A wax received by noon Tuesday will be invested Tuesday afternoon, cast Wednesday morning and ready for pick up Wednesday afternoon.
   

Do you have special 'rush' services?

• Yes, please call with your request and we will be happy to accommodate you.

What is your repair service turnaround timeframe?

• Most repairs will be completed in 1-2 days
  
  

Can you design a piece from my sketches?

• Yes, please call for an appointment.
   

Contact Us Today!
972-248-8315